For trainers and assessors
How to use CAQA Sentinel Defence Support Services with your students, what is included, and the mapping to the Defence Training Package.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Defence Training Package, release 7.1, developed by Public Skills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Receive and inspect an explosive ordnance consignment Explosive Ordnance Services | Entry | DEFEXO001 Work safely with explosive ordnanceDEFEXO016 Conduct explosives packaging inspectionDEFEXO007 Monitor explosive ordnance environmental conditionsDEFEXO015 Follow security proceduresDEFGEN001 Work in a team | DEF30320 Certificate III in Explosive Ordnance OperationsDEF20326 Certificate II in Defence Skills |
| Restore flight simulator FS-02 to service Simulator and Technical Maintenance | Intermediate | DEFSIM014 Work effectively with simulator systemsDEFSIM012 Fault find and repair simulator motion systemsDEFSIM021 Operate the simulator for testing purposesDEFSIM010 Apply knowledge of simulator systems and architecture | DEF40520 Certificate IV in Simulator Maintenance |
| Confirm a range booking and conduct the pre-use inspection Range and Training Area Support | Intermediate | DEFRNG016 Coordinate training area and range activitiesDEFRNG021 Conduct range inspectionsDEFRNG018 Monitor and control training area and range visitsDEFRNG034 Monitor training area and range activities | DEF50722 Diploma of Range Control and Management |
| Prepare the August simulator support performance report Contracts and Finance | Advanced | DEFPBC005 Operate a Performance Based ContractDEFPBC003 Establish a Performance Based Contract performance measures hierarchyDEFFIN018 Prepare reports on organisational operating costsDEFFIN025 Process financial transactionsDEFFIN003 Ensure financial data quality | DEF40917 Certificate IV in Performance Based ContractingDEF40817 Certificate IV in Defence Financial Administration |
| Risk assess the bulk fuel pump seal replacement Safety, Security and Compliance | Intermediate | DEFGEN007 Conduct risk assessment in a Defence environmentDEFGEN008 Treat risk within Defence at an operational levelDEFWHS014 Monitor and report on hazardous substances safetyDEFWHS010 Identify confined space | DEF50317 Diploma of Compliance |
| Support a field refuelling task Logistics and Warehousing | Entry | DEFPET002 Conduct field refuelling operations using drum stockDEFPET003 Test fuel hosesDEFGEN001 Work in a teamDEFEXO002 Respond to fire | DEF30117 Certificate III in Field Petroleum OperationsDEF20326 Certificate II in Defence Skills |
| Plan, conduct and report the DS-01 in-service test Simulator and Technical Maintenance | Advanced | DEFTST013 Plan test and evaluation processesDEFTST010 Conduct test and evaluation processesDEFTST006 Analyse test dataDEFTST015 Produce test and evaluation reportsDEFSIM020 Conduct simulator performance evaluation | DEF41022 Certificate IV in Test and EvaluationDEF50922 Diploma of Test and Evaluation |
| Conduct an administrative inquiry into an unescorted visitor Safety, Security and Compliance | Advanced | DEFLAW008 Conduct a Defence administrative inquiryDEFEXO015 Follow security proceduresDEFGEN011 Interpret policy, legislation and regulationsDEFGEN003 Lead a team | DEF51115 Diploma of LeadershipDEF50317 Diploma of Compliance |
All 40 current qualifications in DEF
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| DEF10126 | Certificate I in Defence Skills | Certificate I | Adaptable |
| DEF20120 | Certificate II in Explosive Ordnance | Certificate II | Adaptable |
| DEF20220 | Certificate II in Explosive Ordnance Manufacture | Certificate II | Adaptable |
| DEF20326 | Certificate II in Defence Skills | Certificate II | Featured here |
| DEF30117 | Certificate III in Field Petroleum Operations | Certificate III | Featured here |
| DEF30120 | Certificate III in Explosive Ordnance Maintenance | Certificate III | Adaptable |
| DEF30220 | Certificate III in Explosive Ordnance Manufacture | Certificate III | Adaptable |
| DEF30317 | Certificate III in Air Dispatch | Certificate III | Adaptable |
| DEF30320 | Certificate III in Explosive Ordnance Operations | Certificate III | Featured here |
| DEF30420 | Certificate III in Explosive Ordnance Proof and Experimental | Certificate III | Adaptable |
| DEF40120 | Certificate IV in Explosive Ordnance Maintenance | Certificate IV | Adaptable |
| DEF40217 | Certificate IV in Intelligence Operations | Certificate IV | Adaptable |
| DEF40220 | Certificate IV in Explosive Ordnance Manufacture | Certificate IV | Adaptable |
| DEF40317 | Certificate IV in Psychological Support | Certificate IV | Adaptable |
| DEF40320 | Certificate IV in Explosive Ordnance Operations | Certificate IV | Featured here |
| DEF40417 | Certificate IV in Defence Reporting | Certificate IV | Adaptable |
| DEF40520 | Certificate IV in Simulator Maintenance | Certificate IV | Featured here |
| DEF40722 | Certificate IV in Defence Paralegal Services | Certificate IV | Adaptable |
| DEF40817 | Certificate IV in Defence Financial Administration | Certificate IV | Featured here |
| DEF40917 | Certificate IV in Performance Based Contracting | Certificate IV | Featured here |
| DEF41022 | Certificate IV in Test and Evaluation | Certificate IV | Featured here |
| DEF41122 | Certificate IV in Explosive Ordnance Proof and Experimental | Certificate IV | Adaptable |
| DEF42925 | Certificate IV in Defence Public Affairs | Certificate IV | Adaptable |
| DEF43122 | Certificate IV in Digital Forensics | Certificate IV | Adaptable |
| DEF50120 | Diploma of Explosive Ordnance Manufacture | Diploma | Adaptable |
| DEF50217 | Diploma of Enterprise Architecture Practice | Diploma | Adaptable |
| DEF50317 | Diploma of Compliance | Diploma | Featured here |
| DEF50320 | Diploma of Explosives | Diploma | Adaptable |
| DEF50420 | Diploma of Simulator Maintenance Management | Diploma | Adaptable |
| DEF50422 | Diploma of Defence Paralegal Services | Diploma | Adaptable |
| DEF50525 | Diploma of Defence Public Affairs | Diploma | Adaptable |
| DEF50722 | Diploma of Range Control and Management | Diploma | Featured here |
| DEF50817 | Diploma of Defence Financial Management | Diploma | Adaptable |
| DEF50922 | Diploma of Test and Evaluation | Diploma | Featured here |
| DEF51022 | Diploma of Explosive Ordnance Proof and Experimental | Diploma | Adaptable |
| DEF51115 | Diploma of Leadership | Diploma | Featured here |
| DEF53122 | Diploma of Digital Forensics | Diploma | Adaptable |
| DEF53415 | Diploma of Institutional and Operational Chaplaincy | Diploma | Adaptable |
| DEF80120 | Graduate Diploma of Explosives | Graduate Diploma | Adaptable |
| DEF80220 | Graduate Certificate in Explosives | Graduate Certificate | Adaptable |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do trainers use this simulated workplace?
Choose a scenario that matches the units you are assessing, give the student the role and brief, and let them work through the tasks using the document library and the systems. Each scenario lists the documents and systems it relies on and gives assessor notes on the evidence to look for.
How do students sign in?
Students sign in with the access details issued by their RTO. Each student works in their own copy of the systems, so records they create do not affect other students or the seed records.
How are records kept?
Every record a student creates or updates in a system is saved against their sign in with a date and time stamp. Trainers can export a student's records as evidence for the assessment file.
Can I reset a student's records?
Yes. A trainer can reset any system to its seed records for a single student from the trainer menu. The reset is logged and cannot be undone, so export any evidence you need first.
Can we change the documents or add our own?
Trainers can add their own documents, forms and scenarios for their cohort and can hide any of the standard scenarios. The standard controlled documents cannot be edited so that the site stays consistent across RTOs, but you can add a local variation alongside them.
Does the site cover explosives and range work realistically without real licences?
The site models the routines, limits and records that a defence industry contractor keeps, using invented facilities, lots and units. No real licence, facility or personnel details are used, and no live explosives or weapons practice is implied by any scenario.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.