Simulated workplaceCAQA Sentinel Defence Support Services is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
DEFCAQA SentinelSimulated workplace
Simulated workplace
Simulated Business Resources

For trainers and assessors

How to use CAQA Sentinel Defence Support Services with your students, what is included, and the mapping to the Defence Training Package.

DEF release 7.1Public Skills Australia
What is included

One simulated business, ready for assessment

A complete fictional employer

Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.

14 controlled documents

Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.

5 working systems

Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.

Inbox, notices and calendar

Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.

8 assessment scenarios

Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.

Mapping to current units

Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.

How to use it

A typical delivery pattern

  1. Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
  2. Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
  3. Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
  4. Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
  5. Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
  6. Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Unit mapping

Scenarios mapped to current units

Codes and titles were taken from training.gov.au on 10 September 2026 (Defence Training Package, release 7.1, developed by Public Skills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.

ScenarioLevelUnits of competencyQualifications
Receive and inspect an explosive ordnance consignment
Explosive Ordnance Services
EntryDEFEXO001 Work safely with explosive ordnance
DEFEXO016 Conduct explosives packaging inspection
DEFEXO007 Monitor explosive ordnance environmental conditions
DEFEXO015 Follow security procedures
DEFGEN001 Work in a team
DEF30320 Certificate III in Explosive Ordnance Operations
DEF20326 Certificate II in Defence Skills
Restore flight simulator FS-02 to service
Simulator and Technical Maintenance
IntermediateDEFSIM014 Work effectively with simulator systems
DEFSIM012 Fault find and repair simulator motion systems
DEFSIM021 Operate the simulator for testing purposes
DEFSIM010 Apply knowledge of simulator systems and architecture
DEF40520 Certificate IV in Simulator Maintenance
Confirm a range booking and conduct the pre-use inspection
Range and Training Area Support
IntermediateDEFRNG016 Coordinate training area and range activities
DEFRNG021 Conduct range inspections
DEFRNG018 Monitor and control training area and range visits
DEFRNG034 Monitor training area and range activities
DEF50722 Diploma of Range Control and Management
Prepare the August simulator support performance report
Contracts and Finance
AdvancedDEFPBC005 Operate a Performance Based Contract
DEFPBC003 Establish a Performance Based Contract performance measures hierarchy
DEFFIN018 Prepare reports on organisational operating costs
DEFFIN025 Process financial transactions
DEFFIN003 Ensure financial data quality
DEF40917 Certificate IV in Performance Based Contracting
DEF40817 Certificate IV in Defence Financial Administration
Risk assess the bulk fuel pump seal replacement
Safety, Security and Compliance
IntermediateDEFGEN007 Conduct risk assessment in a Defence environment
DEFGEN008 Treat risk within Defence at an operational level
DEFWHS014 Monitor and report on hazardous substances safety
DEFWHS010 Identify confined space
DEF50317 Diploma of Compliance
Support a field refuelling task
Logistics and Warehousing
EntryDEFPET002 Conduct field refuelling operations using drum stock
DEFPET003 Test fuel hoses
DEFGEN001 Work in a team
DEFEXO002 Respond to fire
DEF30117 Certificate III in Field Petroleum Operations
DEF20326 Certificate II in Defence Skills
Plan, conduct and report the DS-01 in-service test
Simulator and Technical Maintenance
AdvancedDEFTST013 Plan test and evaluation processes
DEFTST010 Conduct test and evaluation processes
DEFTST006 Analyse test data
DEFTST015 Produce test and evaluation reports
DEFSIM020 Conduct simulator performance evaluation
DEF41022 Certificate IV in Test and Evaluation
DEF50922 Diploma of Test and Evaluation
Conduct an administrative inquiry into an unescorted visitor
Safety, Security and Compliance
AdvancedDEFLAW008 Conduct a Defence administrative inquiry
DEFEXO015 Follow security procedures
DEFGEN011 Interpret policy, legislation and regulations
DEFGEN003 Lead a team
DEF51115 Diploma of Leadership
DEF50317 Diploma of Compliance
Qualifications

All 40 current qualifications in DEF

The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.

CodeTitleLevelStatus here
DEF10126Certificate I in Defence SkillsCertificate IAdaptable
DEF20120Certificate II in Explosive OrdnanceCertificate IIAdaptable
DEF20220Certificate II in Explosive Ordnance ManufactureCertificate IIAdaptable
DEF20326Certificate II in Defence SkillsCertificate IIFeatured here
DEF30117Certificate III in Field Petroleum OperationsCertificate IIIFeatured here
DEF30120Certificate III in Explosive Ordnance MaintenanceCertificate IIIAdaptable
DEF30220Certificate III in Explosive Ordnance ManufactureCertificate IIIAdaptable
DEF30317Certificate III in Air DispatchCertificate IIIAdaptable
DEF30320Certificate III in Explosive Ordnance OperationsCertificate IIIFeatured here
DEF30420Certificate III in Explosive Ordnance Proof and ExperimentalCertificate IIIAdaptable
DEF40120Certificate IV in Explosive Ordnance MaintenanceCertificate IVAdaptable
DEF40217Certificate IV in Intelligence OperationsCertificate IVAdaptable
DEF40220Certificate IV in Explosive Ordnance ManufactureCertificate IVAdaptable
DEF40317Certificate IV in Psychological SupportCertificate IVAdaptable
DEF40320Certificate IV in Explosive Ordnance OperationsCertificate IVFeatured here
DEF40417Certificate IV in Defence ReportingCertificate IVAdaptable
DEF40520Certificate IV in Simulator MaintenanceCertificate IVFeatured here
DEF40722Certificate IV in Defence Paralegal ServicesCertificate IVAdaptable
DEF40817Certificate IV in Defence Financial AdministrationCertificate IVFeatured here
DEF40917Certificate IV in Performance Based ContractingCertificate IVFeatured here
DEF41022Certificate IV in Test and EvaluationCertificate IVFeatured here
DEF41122Certificate IV in Explosive Ordnance Proof and ExperimentalCertificate IVAdaptable
DEF42925Certificate IV in Defence Public AffairsCertificate IVAdaptable
DEF43122Certificate IV in Digital ForensicsCertificate IVAdaptable
DEF50120Diploma of Explosive Ordnance ManufactureDiplomaAdaptable
DEF50217Diploma of Enterprise Architecture PracticeDiplomaAdaptable
DEF50317Diploma of ComplianceDiplomaFeatured here
DEF50320Diploma of ExplosivesDiplomaAdaptable
DEF50420Diploma of Simulator Maintenance ManagementDiplomaAdaptable
DEF50422Diploma of Defence Paralegal ServicesDiplomaAdaptable
DEF50525Diploma of Defence Public AffairsDiplomaAdaptable
DEF50722Diploma of Range Control and ManagementDiplomaFeatured here
DEF50817Diploma of Defence Financial ManagementDiplomaAdaptable
DEF50922Diploma of Test and EvaluationDiplomaFeatured here
DEF51022Diploma of Explosive Ordnance Proof and ExperimentalDiplomaAdaptable
DEF51115Diploma of LeadershipDiplomaFeatured here
DEF53122Diploma of Digital ForensicsDiplomaAdaptable
DEF53415Diploma of Institutional and Operational ChaplaincyDiplomaAdaptable
DEF80120Graduate Diploma of ExplosivesGraduate DiplomaAdaptable
DEF80220Graduate Certificate in ExplosivesGraduate CertificateAdaptable
Delivery format

Delivery and LMS compatibility

Hosted web application

Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.

LMS ready

Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.

Privacy by design

Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.

Accessibility and motion

Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.

Licensing

Licensing and usage

RTO licence

Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.

Intellectual property

All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.

Customisation

Branding and customisation

Branding

A private copy with the RTO's own business name, colours and logo can be produced on its own address.

Content

Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.

Integration

Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.

FAQ

Questions trainers ask

How do trainers use this simulated workplace?

Choose a scenario that matches the units you are assessing, give the student the role and brief, and let them work through the tasks using the document library and the systems. Each scenario lists the documents and systems it relies on and gives assessor notes on the evidence to look for.

How do students sign in?

Students sign in with the access details issued by their RTO. Each student works in their own copy of the systems, so records they create do not affect other students or the seed records.

How are records kept?

Every record a student creates or updates in a system is saved against their sign in with a date and time stamp. Trainers can export a student's records as evidence for the assessment file.

Can I reset a student's records?

Yes. A trainer can reset any system to its seed records for a single student from the trainer menu. The reset is logged and cannot be undone, so export any evidence you need first.

Can we change the documents or add our own?

Trainers can add their own documents, forms and scenarios for their cohort and can hide any of the standard scenarios. The standard controlled documents cannot be edited so that the site stays consistent across RTOs, but you can add a local variation alongside them.

Does the site cover explosives and range work realistically without real licences?

The site models the routines, limits and records that a defence industry contractor keeps, using invented facilities, lots and units. No real licence, facility or personnel details are used, and no live explosives or weapons practice is implied by any scenario.

Talk to CAQA

Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.